| OFP Rates |
| How can I test OFP before I buy? |
| You can test OFP by making calls that are not charged for, to other OFP users. |
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| Why buy OFP credit if OFP is free? |
| Calls to other OFP users and instant messaging are free and OFP does not charge for these services. OFP credit is required to make calls to people who do not have OFP and OFP must connect to the network of their service provider. |
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| What is Data Usage of OFP? |
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For a OFP to OFP call, data usage averages about 4.8MB per HOUR or 80KB per minute. OFP uses about 44kb per day if you remained logged in without making any calls.Most of this data is just to keep the connection alive, so nothing big is ever being sent. Hope that's small enough for you.
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| What currencies does OFP support? |
| Currently, OFP is purchased in USD. Other currencies are converted to USD according the exchange rates at the time of purchase. OFP is working hard to provide prices in other currencies. |
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| How long are credits valid for? |
| OFP credits are valid for till the time your subscription is active. |
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| Using OFP |
| Using OFP on PC and IP Phones |
-For making free OFP calls to other OFP users, simply enter the OFP number without affixing "00" or " +." Example: 39 9827265363. OFP to OFP calls are free. Incase the party you called is offline, the call will be treated as a non OFP call and get charged.
-For calling non OFP numbers affix "00" before the country code and then enter the number.Example 00 39 9876543289. Non OFP calls will be charged as per the rate plan given on the site. |
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| Using OFP on Mobile Phones |
| You simply have to enter the OFP number without affixing "00" or " +." Example: 39 9827265363. If it is a OFP to OFP call it will be free. In case it is a non OFP call or the called user is offline, the call will get charged as per the rate plan given on the site. |
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| Guidelines for Configuring IP Phones |
| You may install your IP Phone by following the instructions of IP Phone manufacturer.It gets connected to OFP network by entering the SIP address as: SIP99.ourfreephone.com . After this you may enter your OFP username and password and enjoy the power of OFP. We recommend Linksys, D-link, Gladstream and Cisco Phones. |
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| Protecting your OFP Account |
| Your OFP account is protected by an alphanumeric password of at least 6 characters.For your convenience, OFP remembers your username and password for future use. Should you lose your mobile phone, it is critical that you login into your OFP account online and change your password, or send an email to the OFP team to prevent unauthorised use of your account. |
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| Buying OFP Credit |
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You can currently only buy OFP Credit using a Visa or Mastercard credit card or using the money what gets accumulated in your EWallet. You can buy from the www.ourfreephone.com website by logging into the website and selecting Buy OFP credit. OFP is working hard to support more payment methods to make it easier for you to purchase OFP credit. OFP credit is not required for calls to other OFP users as this is free.
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| Costs of using OFP |
| OFP does not charge for calls made to other users within the OFP community, (with the exception of OFP Lite) and offers this as a free service. Calls made to persons outside of the OFP community are charged for at the applicable rates. OFP uses the internet connection on your mobile phone to provide you with its great services. You are therefore charged by your service provider when using GPRS/3G and in the case of Wi-Fi, you may be charged by the third party providing you with the Wi-Fi connection. OFP is constantly looking to be more efficient so as to minimise your internet data costs |
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| Using OFP on Windows Mobile OS |
| How do I sign up? |
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If you don't have a OFP account, but manage to get the OFP application, you can now sign up from the login screen of the OFP application on your mobile. Alternatively, sign up for an account over here via our website.
- Sign up on your OFP application
- Scroll down and select Sign Up
- Select your Country and select "OK"
- Complete all compulsory fields and use the scroll keys to move to the next field.
- Select "OK" to confirm.
Have fun using OFP!
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| What is Auto Login? |
| Automatic login will log you into OFP automatically. Here are the steps |
- Go to the Dialer tab
- Select options
- Scroll down and select Settings
- Scroll down and highlight Automatic login
- Tick the box and select "Save"
No more filling in your username and password everytime!
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| How to set a Custom Status Message? |
- Go to the Friends tab
- Select Options
- Scroll down and Select Set Status
- Select Custom Status Message
- Enter a message of your choice
Let all your friends know what you are doing
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| How do I change my Instant Message alert status? |
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Here is how you change your alert status:
- Go to the Friends tab
- Select Options
- Scroll down and Select Friend Settings
- Highlight Beep om new message and tick the box
- Select SAVE
Keep your friends up to date with what you are doing!
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| How do I view my offline contacts? |
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On your Friends tab, you can choose to display all friends, both online and offline or just friends who are online. If you have chosen to show all your contacts, you may find your list of contacts fairly large, which would make things less manageable.
Here are the steps to display your offline friends:
- Go to the Friends tab
- Select Options
- Scroll down and Select Friend Settings
- Highlight Show Offline Friends and tick the box
- Select SAVE
Enjoy knowing exactly when your friends are offline and online!
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| How do I view a friends details? |
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Viewing your friends details is easy:
- Go to the Friends tab
- Highlight a Friend
- Select Options
- Scroll down and Select Selected Friend
- Select View Details
- Select "OK" when done
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| How do I remove a friend? |
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You can quickly remove anyone from your contact list:
- Go to the friends tab
- Highlight a friend.
- Select Options
- Scroll down and Select Selected Friend
- Select Remove Friend
- Select "YES" to remove the Friend
No more worrying about being bugged by someone *wink*
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| What is the Connection Quality Bar ? |
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The Connection Quality Bar can be seen on the top left corner of your Dialer screen of OFP as well as during a call. It lets you know how good your connection to the OFP systems is. This way you can tell if you will be able to have a good quality call.Green indicates the best strength, yellow indicates a good strength, orange indicates medium strength, red indicates bad strength and grey indicates the worst level connection strength. On weaker signals, making calls is not recommended. However, other functionality like Instant Messaging or SMS messaging functions work well even at weak signal strengths.
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| Using OFP on Symbian Mobile OS |
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| What is auto login? |
| Auto login enables you to log straight into OFP without prompting you to the Login screen. |
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| How to change the Auto Login state? |
- Go to the Dialer tab
- Select Options
- Scroll down and select Settings
- Scroll down and highlight Auto Login
- Select Options
- Select Change
- Scroll to "ON" or "OFF" and select "OK"
OR
While Auto Login is highlighted press the middle button mobile handset to change the state.
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| How do I Sign Up? |
| If you don't have a OFP account, but manage to get the OFP application, you can now sign up from the login screen of the OFP application on your mobile. Alternatively, sign up for an account over here via our website. |
- Select Options
- Select Create Account
- Select your Country and select "OK"
- Complete all compulsory fields and use the scroll keys to move to the next field.
- Select "OK" to confirm.
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| How do I view my friends details? |
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You may view all your friends details by doing the following:
- Go to the Friends tab
- Highlight the friend you want to edit.
- Select Options
- Scroll down to Selected Friend
- Select View Details
- Select "CLOSE" when done
It's excellent to know exactly who is who, isn't it?
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| How do I remove a friend? |
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Removing a friend on OFP takes a few seconds:
- Go to the Friends tab
- Highlight the friend you want to edit.
- Select Options
- Scroll down to Selected Friend
- Select Remove Friend
Enjoy not being constantly bugged by people you don't want to be bugged by!
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| How do I show my offline friends? |
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On your Friends tab, you can choose to display all friends, both online and offline and just friends who are online. If a number of friends, showing all your friends can make your list very long and only showing online friends can help make it more manageable.
- Go to the Friends tab
- Select Options
- Scroll down and Select Friend Settings
- Highlight Show Offline Friends
- Select Options
- Select Change
Now you can see all your friends and know when they are offline or online!
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| Instant Message Alert Status |
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You can change the instant message alert status.
- Go to the Friends tab
- Select Options
- Scroll down and Select Friend Settings
- Highlight Message Alert
- Select Options
- Select Change
- From the list select a message alert of your choice and select "OK"
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| How do I set a Custom Status Message? |
- Go to the Friends tab
- Select Options
- Scroll down and Select Set Status
- Select Custom Status Message
- Enter a message of your choice
Enjoy letting all your friends know what you are doing.
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| How do I set a friends nickname? |
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The process is really easy:
- Go to the Friends tab
- Highlight the friend you want to edit.
- Select Options
- Scroll down to Selected Friend
- Select Set Nickname
- Enter a Nickname of your choice and select "OK"
Have fun giving all your friends nicknames!
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| What is auto connect? |
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Auto connect allows OFP to connect to your preferred access point automatically.
How to change the Auto Connect state?
- Go to the Dialer tab
- Select options
- Scroll down and select Settings
- Scroll down and highlight Auto Connect
- Select Options
- Select Change
- Scroll to "ON" or "OFF" and select "OK"
OR
While Auto Connect is highlighted press the middle button on your keyboard to change the state.
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| Connection Information |
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| Switch Connection |
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Allows you to manually switch between the different internet access points picked up by the your mobile device. This means you do not need to log out to change your internet connection point. If want to check which connection is being used right now, you can select Current Connection instead of Switch Connection.
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| Manage Connections |
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You can tell OFP how to manage your preferred internet access points automatically. Your list of preferred internet access points or connections is called your HotList. You can add your preferred connections to the HotList by changing the status of your internet access point to be HotListed.
Then you log into OFP, OFP will automatically attempt to login using the access point at the top of your HotList. If the access point at the top of your HotList is not available, OFP will automatically attempt to connect using the next access point on your HotList and so on. If OFP is unable to connect to the internet using any of access points on your HotList, or there are no access points listed on your HotList, you will be asked to select one.
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| Current Connection |
| You can view the current connection in use. |